> ## Documentation Index
> Fetch the complete documentation index at: https://docs.flexprice.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Price Overrides

> Learn how to customize pricing for individual customers by overriding plan charges during subscription creation.

**Price Overrides** in Flexprice allow you to **customize pricing for specific customers** by modifying individual charges within a plan during subscription creation. This feature is particularly useful for offering special pricing, discounts, or custom rates for enterprise customers, early adopters, or promotional campaigns.

## When to Use Price Overrides

Price overrides are ideal for scenarios such as:

* **Enterprise deals** with custom pricing arrangements
* **Promotional pricing** for specific customers or campaigns
* **Volume discounts** applied at the customer level
* **Trial or beta pricing** for early adopters
* **Negotiated rates** for strategic partnerships

## How to Override Plan Prices

### Step 1: Navigate to Customer Subscription Creation

* Go to **Billing** in the main navigation
* Select **Customers** from the billing section
* Select the customer you want to create a subscription for
* Click **Add** to create a new subscription

### Step 2: Select a Plan

* Choose the pricing plan from the dropdown menu
* The system will display the subscription preview with all charges

### Step 3: Access the Charges Table

* In the subscription preview, you'll see a **table of charges** showing all recurring and usage-based charges for the selected plan
* Each charge row displays the original pricing from the plan

### Step 4: Override Individual Charges

* Click the **three dots (⋮)** menu on any charge row
* Select **"Override Charge"** from the dropdown menu

<Frame>
  <img src="https://mintlify.s3.us-west-1.amazonaws.com/flexprice/public/images/docs/Product%20catalogue/Plans/Price%20Overrides/override_dropdown.png" alt="Price Override Dropdown" />
</Frame>

### Step 5: Set the Override Amount

* A dialog titled **"Override Price"** will open
* The dialog shows:
  * **Original Price**: The default price from the plan (read-only)
  * **Override Amount (USD)**: Input field where you can enter the new price
  * **Cancel** and **Override Price** buttons

<Frame>
  <img src="https://mintlify.s3.us-west-1.amazonaws.com/flexprice/public/images/docs/Product%20catalogue/Plans/Price%20Overrides/price_override_dropdown.png" alt="Override Price Dialog" />
</Frame>

* Enter the **new price** in the Override Amount field
* Click **"Override Price"** to save the change

### Step 6: Review and Save

* The charges table will update to show the **overridden prices**
* You can override multiple charges within the same subscription
* Review the **total subscription cost** with all overrides applied
* Click **"Add Subscription"** to finalize the subscription with custom pricing

<Frame>
  <img src="https://mintlify.s3.us-west-1.amazonaws.com/flexprice/public/images/docs/Product%20catalogue/Plans/Price%20Overrides/overriden_prices_summary.png" alt="Overridden Prices Summary" />
</Frame>

## Important Notes

* **Plan Integrity**: Price overrides only affect the specific subscription being created. The original plan pricing remains unchanged for other customers.

* **Billing Consistency**: Overridden prices will be used for all future billing cycles unless the subscription is modified.

* **Audit Trail**: All price overrides are tracked and can be reviewed in the subscription history.

* **Currency Support**: Price overrides work with all supported currencies in your Flexprice account.

## Best Practices

* **Document Overrides**: Keep records of why specific overrides were applied for business continuity.

* **Regular Reviews**: Periodically review overridden subscriptions to ensure pricing remains appropriate.

* **Clear Communication**: Ensure your team understands when and how to use price overrides.

* **Validation**: Double-check override amounts before saving to avoid billing errors.

Price overrides provide the flexibility needed for complex pricing scenarios while maintaining the structure and consistency of your pricing plans.