> ## Documentation Index > Fetch the complete documentation index at: https://docs.flexprice.io/llms.txt > Use this file to discover all available pages before exploring further. # HubSpot Quote Sync > How Flexprice creates a draft HubSpot quote when you create a draft subscription for a HubSpot customer Quote sync creates a HubSpot quote when you create a subscription as a draft for a customer who came from HubSpot. The quote is attached to the customer's deal and holds the subscription's fixed-price line items, so your sales team can review it and send it from HubSpot. Turn quote sync on with the **Quotes** toggle on the [HubSpot connection](/integrations/hubspot/connection-setup), or with `sync_config.quote.outbound` in the API. ## When HubSpot quote sync runs Flexprice creates a quote when all of these are true: 1. A subscription is created as a draft. 2. The **Quotes** toggle is on for the HubSpot connection. 3. The subscription's customer has `hubspot_deal_id` in its metadata. Customers created by [customer sync](/integrations/hubspot/customer-sync) have it. Quote sync runs once per draft subscription. Editing the draft later, activating it, or cancelling it does not change the quote. ## What Flexprice creates in HubSpot for a draft subscription ### HubSpot quote properties | HubSpot property | Value | | -------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | `hs_title` | `Quote for Subscription ` | | `hs_expiration_date` | 30 days after the quote is created | | `hs_status` | `DRAFT`, set as the last step. Not set when the subscription has no active fixed-price line items; see [Publishing the HubSpot quote](#publishing-the-hubspot-quote) | Flexprice associates the quote with: * **The deal** in the customer's `hubspot_deal_id` metadata. * **The contact** in the customer's `hubspot_contact_id` metadata, when it is set. * **The first quote template** HubSpot returns for your account. HubSpot only publishes quotes that have a template. If your account has no quote templates, Flexprice creates the quote without one, and you pick a template in HubSpot before publishing. ### HubSpot quote line items Flexprice adds one HubSpot line item for each subscription line item that has a fixed price and is active when the quote is created. Usage-based line items are not added. | HubSpot property | Value | | --------------------------- | ---------------------------------------------------------------------------------- | | `name` | The line item's display name | | `price` | The price's `amount` | | `quantity` | The line item's quantity | | `amount` | `price` multiplied by `quantity` | | `recurringbillingfrequency` | The subscription's billing period: `weekly`, `monthly`, `quarterly`, or `annually` | | `description` | The display name followed by `(FIXED pricing)` | These quote line items are separate from the deal line items that [deal sync](/integrations/hubspot/deal-sync) manages. If one line item fails, Flexprice still adds the others. Flexprice maps only the weekly, monthly, quarterly, and annual billing periods to HubSpot billing frequencies. For subscriptions billed daily or half-yearly it sends Flexprice's own value (`DAILY` or `HALF_YEARLY`), which HubSpot does not accept, so their line items are not added to the quote. Every line item gets the subscription's billing period as its frequency, including one-time charges such as setup fees, so HubSpot shows them as recurring. ## Publishing the HubSpot quote The quote arrives in HubSpot as a draft on the customer's deal. Open it in HubSpot, check the template, line items, and expiration date, then publish and send it from HubSpot. If the subscription has no active fixed-price line items, Flexprice stops after creating the quote and never sets `hs_status` to `DRAFT`. The same happens if that final update fails. HubSpot then keeps the quote in its Minimal state: the quote is listed in HubSpot's quotes tool, but it cannot be edited or published. To make such a quote editable, set its status to `DRAFT` through HubSpot's API with your private app's access token, then add line items in HubSpot. You can also delete the quote and create a new one in HubSpot. ```bash theme={null} curl -X PATCH "https://api.hubapi.com/crm/v3/objects/quotes/" \ -H "Authorization: Bearer " \ -H "Content-Type: application/json" \ -d '{ "properties": { "hs_status": "DRAFT" } }' ``` Flexprice does not track the quote's status. When the customer accepts, activate the draft subscription in Flexprice yourself. Activating a draft does not start a [deal sync](/integrations/hubspot/deal-sync); the next quantity change or add-on on the subscription does. ## Troubleshooting HubSpot quote sync | Issue | Cause | Solution | | ---------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------- | | No quote is created | The **Quotes** toggle is off, the subscription was not created as a draft, or the customer has no `hubspot_deal_id` | Turn on the toggle, and check the customer's metadata. Customers linked by email need the key added by hand. | | The quote cannot be published | The account had no quote template when the quote was created | Select a template on the quote in HubSpot | | The quote cannot be edited in HubSpot | The subscription had no active fixed-price line items, so Flexprice never set `hs_status` to `DRAFT` and HubSpot kept the quote in its Minimal state | Set `hs_status` to `DRAFT` as shown in [Publishing the HubSpot quote](#publishing-the-hubspot-quote), or delete the quote and create it in HubSpot | | The quote has fewer line items than the subscription | Usage-based line items are skipped, and line items with an unsupported billing period fail | Add the missing items to the quote in HubSpot | | The quote is not associated with the contact | The customer has no `hubspot_contact_id` in its metadata | Associate the contact in HubSpot, or add the key to the customer's metadata before creating the next draft |