In Flexprice, managing customer access to features is done through entitlements. An entitlement defines which features a customer can access based on their subscription plan. This ensures that each customer receives the correct level of access, allowing precise control over feature availability and usage limits. Linking Features to Plans through Entitlements
  • Choose the plan to which you want to link features.
  • Navigate to the Entitlements section within the selected plan.
  • Click Add to add the desired features to the plan. Screenshot 2025-03-10 at 4.25.53 PM.png
  • Configure access parameters, including usage limits, permissions, and other relevant settings. Screenshot 2025-03-10 at 4.27.20 PM.png
  • Click Save, and the entitlements will be applied to all customers on this plan.
Configuring Entitlements for Different Feature Types
  • Boolean Features
    • Selecting a Boolean feature grants or restricts access for customers on this plan.
    • No further configuration is required—just Add or Cancel. Screenshot 2025-03-10 at 4.27.59 PM.png
  • Metered features
    • Setting the Value Screenshot 2025-03-10 at 4.28.43 PM.png
      • Enter the maximum usage limit a customer is allowed before restrictions apply.
      • If there is no cap, select Set to Infinite.
    • Usage reset Screenshot 2025-03-10 at 4.29.43 PM.png
      • By default, metered features reset at the start of each billing period.
      • If needed, you can configure a separate reset interval, independent of the billing period.
      • When enabled, usage resets to zero at the specified interval, regardless of when the billing cycle occurs.
💡 Example: A plan is billed annually, but API call limits reset every month. Setting a monthly reset ensures that users get a fresh allocation of calls each month.
  • Soft Limit vs. Hard Limit Once a customer reaches their allocated limit, there are two ways to handle additional usage:
    • Soft Limit (Overage Allowed)
      • Customers can exceed their limit.
      • Excess usage may be charged separately (based on pricing rules).
      • Common for pay-as-you-go models.
💡 Example: A GPT API plan allows 50,000 tokens/month, but if exceeded, additional tokens are charged $0.10 per 1,000 tokens.
  • Hard Limit (Strict Cap)
    • Customers cannot exceed the limit.
    • Once they reach their limit, requests are blocked.
    • Typically used for free tiers or strict allowances.
  • Static Features Screenshot 2025-03-10 at 4.30.12 PM.png
    • Instead of setting limits, define a custom value.
    • Example: 24/7 support, premium customer service, AI model access.
    • Customers will see these benefits listed as part of their subscription.
The linked features are now associated with the plan, and subscribers will have access according to the configured entitlements.