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A Customer in Flexprice represents a business or individual that subscribes to your plans and is billed for usage. Each customer is uniquely identified and can be assigned to specific pricing plans and entitlements. Why Manage Customers in Flexprice?
  • Track subscriptions: Associate customers with specific plans and features.
  • Automate billing: Generate invoices based on usage.
  • Manage entitlements: Control feature access at an individual level.
  • Analyze usage: Monitor consumption for better insights.
Customers can be created manually in the dashboard or through API calls for automation. To configure Customer Hierarchy on a subscription (for example consolidated billing across subsidiaries, or a delegated payer who pays on behalf of another customer), see Customer Hierarchy. That guide also explains how usage, analytics, wallet balance, and invoices behave in consolidated (inherited) setups versus delegated payer, including why child customers may show no usage in usage-summary APIs and how to use analytics with include_children for parent-level rollups.